Episode
76
Episode
10
In this episode of the Profit Tool Belt podcast, Dominic Rubino speaks with author, speaker, and CEO of Assessments 24x7, Dr. Tony Alessandra about his wide-ranging career, the DISC Assessment, the Platinum Rule, communicating as a leader, constant training, cross-training, and more.
Most business owners were taught the Golden Rule.
Treat people the way you'd like to be treated.
It's great advice for life.
But when you're leading a team, it isn't always the best approach.
That's one of the biggest lessons leadership expert Tony Alessandra shares with Dominic Rubino on the Profit Tool Belt Podcast.
Some employees want direct instructions.
Others want more discussion.
Some like details.
Others only want the big picture.
When you communicate with everyone exactly the same way, somebody loses.
Great leaders recognize those differences and adjust how they communicate.
That doesn't mean changing your standards.
It means changing your approach.
Tony explains that leadership isn't about controlling people.
It's about understanding how they think, communicate, and respond.
When you understand your team, you can:
Leadership becomes easier because you're working with people instead of against them.
Many contractors spend years learning technical skills.
Very few receive formal leadership training.
As businesses grow, success depends less on technical ability and more on communication.
The owner who learns to communicate well develops stronger foremen, better managers, and more independent employees.
One of the strongest messages from this episode is that employee training shouldn't stop with job skills.
People also need training on:
Cross-training employees also creates flexibility when someone is away or the business changes.
Tony shared advice from his mother that still guides him today:
"Go the extra inch."
Leadership isn't about making one massive change.
It's about making small improvements every day.
Better conversations.
Clearer expectations.
More understanding.
Those small improvements compound into stronger teams and better businesses.
If you're constantly solving problems between employees, chances are the issue isn't a lack of effort.
It's a communication problem.
The better you understand your people, the better they'll perform.
Leadership isn't about treating everyone equally.
It's about leading each person effectively.
That's how you build a business people want to work for—and a business that doesn't depend on you every minute of every day.
More about Tony Alessandra: Instagram | Company LinkedIn | Website
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