Create Raving Fans with Contagious Energy
July 20 2009 2 Comments Tags: Business, contagious energy, customer loyalty, Customer Service, raving fans, small business, word of mouth
When was the last time you created a raving fan in your business, someone who not only returns over and over as a repeat customer, but someone who tells everyone they know, and maybe a few people they don’t, how they need to try your product or service because it’s so wonderful? Someone who is so excited about your business that their friends want to try it out, even if it’s just to see what all the fuss is about? If this happens several times each day in your business, you probably won’t find this post very useful, but if not, let me tell you about about a mocha cappuccino I encountered today.